A clear process.
At every stage.

From the initial question to a carefully documented conclusion.

The engagement process.

Outline the question without sharing sensitive records.

Consider suitability, independence and the information available.

Agree scope, fees, responsibilities and deliverables before work begins.

Organise the relevant records and identify gaps.

Examine the information and test material assumptions.

Explain findings, supporting evidence and limitations.

Clarify the report and discuss any agreed next steps.